Smallbiz Payroll Payroll FAQ

General Information

What is Smallbiz Payroll?

Smallbiz Payroll(SM) is a self-service, online payroll solution that is affordable, accurate, and backed by experienced payroll specialists from Paychex®, a trusted leader in small business payroll.

Smallbiz Payroll makes it simple to process your company's payroll and calculate, deposit, and file payroll taxes, with no software required, so you can focus on running your business.

What are the benefits of Smallbiz Payroll?

Simple Submit your payroll online, anytime, with support from the leader in small business payroll.

Quick Process payroll in no time.

Valuable Includes payroll tax administration, direct deposit, new hire reporting and online reports.

What services are included with Smallbiz Payroll?

Smallbiz Payroll offers everything you need in one place, including:


Does Smallbiz Payroll deposit and file my taxes for me?

Yes. Unlike most self-service online payroll solutions, Smallbiz Payroll automatically calculates, deposits, and files your federal, state, and local payroll taxes through our Payroll Tax Administration service. Just process your payroll, and we'll help you take care of the rest!

We also provide you with employee W-2s and 1099s.

Payroll Processing

What software do I need to run the application?

There is no software to install. Smallbiz Payroll can be accessed at any time, from anywhere with internet access. Click here to see the minimum requirements for Smallbiz Payroll.

How simple is it to run payroll?

Just log in, enter your payroll, and click "Submit Payroll for Processing." Your payroll will be processed instantly.

Will I have access to payroll reports after my payroll is complete?

Yes as a Smallbiz Payroll client, you have automatic access to 40 standard reports online, anytime 24/7


How does Smallbiz Payroll secure my company's information?

Because the security of our clients' information is of utmost importance, your login information is protected by VeriSign® recognized worldwide as the authority on IT security. In addition, the Smallbiz Payroll application is hosted by Paychex, which uses proven physical, electronic, and procedural means to safeguard your information. For more, read the Paychex Commitment to Security.


Who can I contact if I have questions or need help?

You will always have access to the expertise you need to keep your payroll process running smoothly. The Smallbiz Payroll application includes a "help" function for client support. For further assistance you will have toll-free access to an experienced payroll specialist from Paychex.


Will I have assistance in the set-up process?

To ensure the easiest, most convenient, and accurate transition, a Smallbiz Payroll representative will input all of your payroll information into the system and walk you though your first payroll. We do it all for you, so you don't waste valuable time.

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